Imagine if you took every single gripe you’ve had with Verizon over the past five years — the time it blocked Nexus 7 tablets for five months; the time it forced you to pay $20 per month for tethering; the time it tried to make you use a mobile wallet app called “ISIS” — and finally put your foot down. For a year, you spend free moments holed up in library stacks, speaking with experts, and researching and writing a sprawling legal complaint about the company’s many, many misdeeds. And then you file it all with the FCC, hoping to get some payback.
That’s exactly what Alex Nguyen did. And one day very soon, Verizon may have to answer for it.
Nguyen is a recent college graduate living in Santa Clara, California. And for much of 2015, he…
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